Menu

Waste management

How do I contact the council about waste?

I can't remember when my bins get collected. Where can I find this information?

I don't have enough bins at my property, what do I do?

Why do I need to label my bins with street name and number?

The council have removed one of the bins from our house, what should I do?

The bins for my property haven't been collected, what can I do?

The waste management booklet that came through the door got misplaced, can I get a replacement?

Where can I get recycling information stickers for our blue bins?

I'm not from Hull. Where can I find information about recycling in Hull?

Bins for my property are persistently being contaminated by waste from passers by, what can I do?

Where can I find information on what goes in each bin?

My property doesn't have a brown bin, how do I get one?

If my housemates are not handling their waste responsibly, will our landlord be notified by the council?

I'm moving out and don't want to leave a mess, what can I do?

I've been fined for waste issues, will I still need to pay if I've moved out?

I have waste issues on my street, what can I do?

Where can I find information about Bring Out Your Rubbish Days (BOYRD)?

Where can I find information about the Don't Be A Rubbish Neighbour (DBARN) Campaign?

 

How do I contact the council about waste?

You can contact Hull City Council on 01482 300 300 or by emailing waste.openspaces@hullcc.gov.uk.

I can't remember when my bins get collected. Where can I find this information?

You can find bin days using Hull City Council's bin collection day checker by using the property postcode. To search, click here.

I don't have enough bins at my property, what do I do?

You should have 1 black and 1 blue bin as a minimum per 5 occupants. If you don't have enough bins, contact Hull City Council (see above contact details). Where possible, HullSTARS registered properties will receive free black bin replacements, your landlord can obtain these for you free of charge if your house is registered. Black bins are chargeable for non-registered landlords, blue recycling bins are free of charge.

Why do I need to label my bins with street name and number?

Bins can sometimes go missing and appear at different properties, and occasionally on different streets. If tenants don't have adequate waste disposal facilities, this will ultimately result in issues for the street. Labelling your bins with street name and house number will ensure your property doesn't lose any points during the HullSTARS audit, but will help prevent bins from going missing.

The council have removed one of the bins from our house, what should I do?

It may be that Hull City Council have removed a bin due to persistent contamination. Contact Hull City Council (see above contact details) to obtain a new bin, it may be that you need to sign a declaration to confirm that you understand the rules of recycling.

The bins for my property haven't been collected, what can I do?

Contact Hull City Council using the contact details above to log a missed collection.

The waste management booklet that came through the door got misplaced, can I get a replacement?

Hull City Council post out a waste management booklet to each household in September each year. You can find more information on waste management from the booklet in our 'Moving In' waste management section, click here to view. If you still can't find what you're looking for, contact Hull City Council using the contact details above.

Where can I get recycling information stickers for our blue bins?

Drop into the HullSTARS office to collect stickers from the table outside.

I'm not from Hull. Where can I find information about recycling in Hull?

We have a collection of recycling information sheets available for free download in several languages including English. Click here to see recycling advice for Hull City.

Bins for my property are persistently being contaminated by waste from passers by, what can I do?

In the first instance, ensure that you are bringing their bins out for collection at an appropriate time and returning them in a timely manner. Unfortunately there is no easy fix for this, but HullSTARS are working with the University and local landlords to educate fellow students on waste management that we hope will help the situation.

Where can I find information on what goes in each bin?

Information can be found on Hull City Council's website, and we've put together a quick guide here. Simply click on the bins to see what goes in each bin.

My property doesn't have a brown bin, how do I get one?

Some bins have been removed as a result of a council initiative to prevent contamination. Many brown bins as misused and often end up as an overspill for the black bins, which obviously will not then be collected. If this has happened at your property, you can contact the council for a replacement using the contact details above.

If my housemates are not handling their waste responsibly, will our landlord be notified by the council?

If any tenants fail to maintain the cleanliness of any property and this is causing a nuisance, detrimental or adversely affecting neighbourhoods, the Council has a range of enforcement powers to resolve such complaints. Hull City Council would normally write to an occupier to request within 10 days to remove wastes from the land and to dispose of these responsibly through the services provided by the Council.

If wastes fail to be cleared, the council may serve a legal notice on the occupier[s] of the property and if this is not complied with this would be an offence. In addition to the above, contact may also be made with the landlord to make them aware action is being taken by the Council and should their tenants not rectify the condition of the land, enforcement action will be taken against the owner/landlord.

Each case is assessed, and the procedure may vary dependent upon the situation.

I'm moving out and don't want to leave a mess, what can I do?

Hull City Council run regular Bring Out Your Rubbish Days (BOYRD) throughout the year. We've worked with our Waste Management Working Group to bring these dates in line with the end of tenancies. You can get rid of lots of household waste at a BOYRD, but there are lots of great charity shops that will take salable items just off Newland Avenue and Cottingham Road. For more information on ways of getting rid of your waste responsibly, click here.

My tenants were fined for waste issues, will I need to pay if they don't?

If you have not complied with a notice served, the council will contact the landlord/owner and this could result in an enforcement notice being served either to the landlord, or through the landlord obtaining your details from the landlord. Cases are dealt with on a case-by-case basis, so you would need to contact the council for clarity on your particular case, however we would strongly suggest responding to any noticed as soon as possible as action can be taken against you even if you no longer live in the city.

I have waste issues on my street, what can I do?

You can report issues surrounding waste to Hull City Council using the contact details above.

Where can I find information about Bring Out Your Rubbish Days (BOYRD)?

You can find information about BOYRD's by clicking here.

Where can I find information about the Don't Be A Rubbish Neighbour (DBARN) Campaign?

You can find information about DBARN 2017 by clicking here