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Moderation Rules:

Reviews & Feedback:

HullSTARS will allow representatives of managed property to respond to reviews written about the accommodation which they provide. Responses meeting our posting criteria will be displayed on the HullSTARS site directly below the relevant review. We will not post responses directed solely to the author of the review. We will not post responses directed to HullSTARS staff, or commenting about HullSTARS policies.

We may also choose to contact the management of a property to verify that they are an authorised representative. The same editorial guidelines will apply to owner responses as to member reviews, and responses containing any of the following will not be posted:

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